This is based on material I received later. I think the lecture had a very interesting perspective. However, I had trouble connecting because it wanted a different browser than I normally use, and the sound was so bad I quit almost immediately. A specific browser could be suggested (it may have been, I just saw the link and clicked it). I don't know what can be done to improve the garbled sound.
The audio was awful, and it was hard to follow, but beyond that, there wasn't enough depth or specifics for me. Being shown examples from literature might have made stronger points. I was unconvinced that each character should only evoke one emotion for the entire novel.
Very good show! Informative & entertaining... (And as I've communicated to both Mr. Quense and your team, the audio and/or video might be tested prior to the seminar for full enjoyment by all -- is all!)