HELP! Refund Please HELP

Leslie

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Jun 26, 2014
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As I replied to you in Facebook and by email, we are a pretty small crew here.

We do not have full-time support 24/7.

We do promise a 24 response, it's in the TOS and the Help. I replied to you this morning as soon as I logged in at 6AM CST. I don't know what an unauthorized refund is. You were subscribed as a Premium Member which has a yearly renewal. You did authorize this. I have refunded your membership, we always do that when asked because people forget that this is an annual renewal.

Please let me know if you have any other questions or concerns.
Best
Leslie
 
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